Privacy Policy
Our Company operates this
store and website, including all related information, content, features, tools,
products and services, in order to provide you, the customer, with a curated
shopping experience (the "Services"). This Privacy Policy describes
how we collect, use, and disclose your personal information when you visit,
use, or make a purchase or other transaction using the Services or otherwise
communicate with us. If there is a conflict between our Terms of Service and
this Privacy Policy, this Privacy Policy controls with respect to the
collection, processing, and disclosure of your personal information.
Please read this Privacy
Policy carefully. By using and accessing any of the Services, you acknowledge
that you have read this Privacy Policy and understand the collection, use, and
disclosure of your information as described in this Privacy Policy.
Personal Information
We Collect or Process
When we use the term
"personal information," we are referring to information that
identifies or can reasonably be linked to you or another person. Personal
information does not include information that is collected anonymously or that
has been de-identified, so that it cannot identify or be reasonably linked to
you. We may collect or process the following categories of personal
information, including inferences drawn from this personal information,
depending on how you interact with the Services, where you live, and as
permitted or required by applicable law:-
- Contact details including your
name, address, billing address, shipping address, phone number, and email
address.
- Financial information including
credit card, debit card, and financial account numbers, payment card
information, financial account information, transaction details, form of
payment, payment confirmation and other payment details.
- Account information including
your username, password, security questions, preferences and settings.
- Transaction information including
the items you view, put in your cart, add to your wishlist, or purchase,
return, exchange or cancel and your past transactions.
- Communications with us including
the information you include in communications with us, for example, when
sending a customer support inquiry.
- Device information including
information about your device, browser, or network connection, your IP
address, and other unique identifiers.
- Usage information including
information regarding your interaction with the Services, including how
and when you interact with or navigate the Services.
Personal Information
Sources
We may collect personal
information from the following sources:-
- Directly from you including
when you create an account, visit or use the Services, communicate with
us, or otherwise provide us with your personal information;
- Automatically through the Services including
from your device when you use our products or services or visit our
websites, and through the use of cookies and similar technologies;
- From our service providers including
when we engage them to enable certain technology and when they collect or
process your personal information on our behalf;
- From our partners or other third parties.
How We Use Your
Personal Information
Depending on how you
interact with us or which of the Services you use, we may use personal
information for the following purposes:-
- Provide, Tailor, and Improve the Services. We use your personal information to provide you with the
Services, including to perform our contract with you, to process your
payments, to fulfill your orders, to remember your preferences and items
you are interested in, to send notifications to you related to your
account, to process purchases, returns, exchanges or other transactions,
to create, maintain and otherwise manage your account, to arrange for
shipping, to facilitate any returns and exchanges, to enable you to post
reviews, and to create a customized shopping experience for you, such as
recommending products related to your purchases. This may include using
your personal information to better tailor and improve the Services.
- Marketing and Advertising. We
use your personal information for marketing and promotional purposes, such
as to send marketing, advertising and promotional communications by email,
text message or postal mail, and to show you online advertisements for
products or services on the Services or other websites, including based on
items you previously have purchased or added to your cart and other
activity on the Services.
- Security and Fraud Prevention. We
use your personal information to authenticate your account, to provide a
secure payment and shopping experience, detect, investigate or take action
regarding possible fraudulent, illegal, unsafe, or malicious activity,
protect public safety, and to secure our services. If you choose to use
the Services and register an account, you are responsible for keeping your
account credentials safe. We highly recommend that you do not share your
username, password or other access details with anyone else.
- Communicating with You. We use
your personal information to provide you with customer support, to be
responsive to you, to provide effective services to you and to maintain
our business relationship with you.
- Legal Reasons. We use your
personal information to comply with applicable law or respond to valid
legal process, including requests from law enforcement or government
agencies, to investigate or participate in civil discovery, potential or
actual litigation, or other adversarial legal proceedings, and to enforce
or investigate potential violations of our terms or policies.
How We Disclose
Personal Information
In certain circumstances,
we may disclose your personal information to third parties for legitimate
purposes subject to this Privacy Policy. Such circumstances may include:-
- With vendors and other third parties who perform services on
our behalf (e.g. IT management, payment processing, data analytics,
customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide marketing
services and advertise to you. Our business and marketing partners will
use your information in accordance with their own privacy notices.
Depending on where you reside, you may have a right to direct us not to
share information about you to show you targeted advertisements and
marketing based on your online activity with different merchants and
websites. .
- When you direct, request us or otherwise consent to our
disclosure of certain information to third parties, such as to ship you
products or through your use of social media widgets or login
integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or
bankruptcy, to comply with any applicable legal obligations (including to
respond to subpoenas, search warrants and similar requests), to enforce
any applicable terms of service or policies, and to protect or defend the
Services, our rights, and the rights of our users or others.
Third Party Websites
and Links
The Services may provide
links to websites or other online platforms operated by third parties. If you
follow links to sites not affiliated or controlled by us, you should review
their privacy and security policies and other terms and conditions. We do not
guarantee and are not responsible for the privacy or security of such sites,
including the accuracy, completeness, or reliability of information found on
these sites. Information you provide on public or semi-public venues, including
information you share on third-party social networking platforms may also be
viewable by other users of the Services and/or users of those third-party
platforms without limitation as to its use by us or by a third party. Our
inclusion of such links does not, by itself, imply any endorsement of the
content on such platforms or of their owners or operators, except as disclosed
on the Services.
Children's Data
The Services are not
intended to be used by children, and we do not knowingly collect any personal
information about children under the age of majority in your jurisdiction. If
you are the parent or guardian of a child who has provided us with their personal
information, you may contact us using the contact details set out below to
request that it be deleted. As of the Effective Date of this Privacy Policy, we
do not have actual knowledge that we "share" or "sell" (as
those terms are defined in applicable law) personal information of individuals
under 16 years of age.
Security and
Retention of Your Information
Please be aware that no
security measures are perfect or impenetrable, and we cannot guarantee
"perfect security." In addition, any information you send to us may
not be secure while in transit. We recommend that you do not use unsecure
channels to communicate sensitive or confidential information to us.
How long we retain your
personal information depends on different factors, such as whether we need the
information to maintain your account, to provide you with Services, comply with
legal obligations, resolve disputes or enforce other applicable contracts and
policies.
Your Rights and
Choices
Depending on where you
live, you may have some or all of the rights listed below in relation to your
personal information. However, these rights are not absolute, may apply only in
certain circumstances and, in certain cases, we may decline your request as
permitted by law.
- Right to Access / Know. You
may have a right to request access to personal information that we hold
about you.
- Right to Delete. You may have
a right to request that we delete personal information we maintain about
you.
- Right to Correct. You may have
a right to request that we correct inaccurate personal information we
maintain about you.
- Right of Portability. You may
have a right to receive a copy of the personal information we hold about
you and to request that we transfer it to a third party, in certain
circumstances and with certain exceptions.
- Managing Communication Preferences. We
may send you promotional emails, and you may opt out of receiving these at
any time by using the unsubscribe option displayed in our emails to you.
If you opt out, we may still send you non-promotional emails, such as
those about your account or orders that you have made.
You may exercise any of
these rights where indicated on the Services or by contacting us using the
contact details provided below.
We will not discriminate
against you for exercising any of these rights. We may need to verify your
identity before we can process your requests, as permitted or required under
applicable law. In accordance with applicable laws, you may designate an authorized
agent to make requests on your behalf to exercise your rights. Before accepting
such a request from an agent, we will require that the agent provide proof you
have authorized them to act on your behalf, and we may need you to verify your
identity directly with us. We will respond to your request in a timely manner
as required under applicable law.
Complaints
If you have complaints
about how we process your personal information, please contact us using the
contact details provided below. Depending on where you live, you may have the
right to appeal our decision by contacting us using the contact details set out
below, or lodge your complaint with your local data protection authority.
Changes to This
Privacy Policy
We may update this Privacy
Policy from time to time, including to reflect changes to our practices or for
other operational, legal, or regulatory reasons. We will post the revised
Privacy Policy on this website, update the "Last updated" date and
provide notice as required by applicable law.
Contact
Should you have any questions about our privacy
practices or this Privacy Policy, or if you would like to exercise any of the
rights available to you, please call or email us at happypoppersdnbhd@gmail.com
or contact us at 019-2277047 / Lot 40, Jalan Meru Indah 20, Taman
Perindustrian Meru Indah, 42200 Klang, Selangor Darul Ehsan
